FireTail's integration with Jira enables you to create a story, task or bug in Jira when an alert or an incident has been triggered. When you create an alert or incident you will be able to select the Jira integration you have created as the notification method for any alert or incident.
1. Navigate to Integrations in the FireTail platform.
2. Select Jira Issue.
3. In the Name of Integration field, enter a unique name to identify this Jira integration.
4. Fill in the form:
Jira URL - Your Jira domain (e.g., https://{your domain}.atlassian.net).
Username - The email address you use to log into Atlassian.
API Token - The API token used to connect to Atlassian. Go to Atlassian support to learn how to create an API token.
Project Key - The Jira project key. This can be found on the projects page in Jira.
Issue Type - Select the Jira issue type from the dropdown. Select from Story, Bug, or Task.
Summary - Summary of the Jira issue. This is the text and information that will be populated into the Jira summary. You can change the text and the tokens in the summary if required. For more information and a list of all tokens, go to Dynamic variables.
Description - Description of the Jira issue. This is the text and information that will be populated into the Jira description. You can change the text and the tokens if required. For more information and a list of all tokens, go to Dynamic variables.
Your Jira integration will now be listed under the "Existing Integrations" tab. You can select this integration as a notification method when you create an alert or create an incident.
