Add a new member to an organization

Created:
March 9, 2023
Updated:
September 12, 2024

Additional members can be added to the organization. Members are assigned roles. Roles determine the level of access the member has at an organization level. The following roles can be assigned:

  • Owner: Automatically assigned to the person who creates the organization. This role has full access to every aspect of the platform, including billing, managing members, and all API-related functions. The owner role cannot be deleted from the organization.
  • Admin: This role has full access to all features of the platform, similar to the owner. Admins can manage billing, organization settings, applications, and integrations. They can also create, update, and delete incident policies and alerts.
  • Application Admin: Application admins have full access to much of the platform including creating and managing APIs and app tokens. However, they do not have access to organization-level features such as billing or member management.
  • Developer: Developers have access to create, update, and manage APIs, application tokens, and integrations. While they can view incidents and findings, they can create and update incident policies and create and delete alerts.
  • Read Only: Users assigned the read-only role have view only access to much of the platform.

Learn more about roles and permissions.

Add a new member

1. Navigate to the organization dropdown on the FireTail platform.

2. Select Manage settings from the dropdown menu. This opens the members list page.

3. Click Invite Team Member.

3. Enter the member’s email address.

4. Select the appropriate role from the dropdown. Click OK.

5. An invitation is emailed to the new member.

Invitation Process

  • Pending Status: When the invitation is sent, the new member will appear in the members list with a status of Pending. The invited member must accept the invitation using the link in the email.
  • Resend Invitation: If the invitation email is not received, click Resend Email to send a new invitation.
  • Active Status: When the member accepts the invitation, their status will change to Active. They can now access the organization according to the role assigned.