How do I switch my subscription plan?

Created:
March 13, 2023
Updated:
July 18, 2024

You can upgrade your subscription from free to starter or business at any time.

1. Navigate to the organization dropdown on the FireTail platform.

2. Select Manage settings from the dropdown menu.

3. Click the Subscription tab. The current plan is highlighted as active.

4. Select the billing as Yearly or Monthly.

5. Navigate to the business plan or starter and click Select Plan or Start Free 7 Day trial (for the business plan).

6. The billing page opens. Click Start trial, or enter the payment details. and click Pay and subscribe.

The subscription page displays the newly chosen plan as active.

Note: If you have selected the free trial, at the end of the trial, if no payment details have been entered your business plan will switch to the free plan.

To continue with the business subscription, you can enter payment details. Learn how to add payment details here.