How do I create an account?

Created:
March 13, 2023
Updated:
April 7, 2024

1. Go to firetail.app. Alternatively, to create a US instance go to us.firetail.app

2. Click Get Started.

3.Click Sign up.

4. Enter an email address and password. Click Continue.

  • Note: Passwords must contain:
    • At least eight characters
    • At least one from three of the following four categories:
      • Lowercase letters.
      • Uppercase letters.Numbers (0-9).
      • Special characters (for example, !&%%^*).

5. Using your preferred authenticator app (for example, Google Authenticator) scan the QR code. A one-time passcode is generated on the app.

6. Enter the generated code. Click Continue.

7. A recovery code is generated. Copy the code and store it somewhere safe (for example, a password manager).

8. Mark the checkbox to indicate that you have copied and stored the new recovery code.

9. Click Continue.

An email is sent with a verification link to activate the new account. When the account is activated you can then create an organization and add additional members to it.