Update an alert

Created:
March 22, 2023
Updated:
March 15, 2024

1. Navigate to Alerting in the FireTail platform. Go to the Existing alerts tab and select the alert you want to make changes to.

2. You can update the following fields:

  • Alert Name - Enter a name for the alert.
  • Enabled - Toggle on or off.

3. Filters. Add new filters or edit existing ones.

  • Click an existing condition to edit it. Make any changes and click Submit.
  • Click Delete beside the condition to remove. Click Yes to confirm.
  • Click Add filter group to add further filters.
  • Click Delete all to remove all filters. Click Yes to confirm.

4. Edit existing conditions settings:

  • Whenever the number of request is - This defines when the alert is triggered. Choose from:
    • Greater - Select this to get an alert when the request is greater than the threshold value.
    • Greater/Equal - Select this to get an alert when the request is greater than or equal to the threshold value.
    • Equal - Select this to get an alert when the request is equal to the threshold value.
    • Lower/Equal - Select this to get an alert when the request is lower than or equal to the threshold value.
    • Lower - Select this to get an alert when the request is lower than the threshold value.
    • Than - Enter the threshold value.
  • Within the last - Select the time period from the dropdown. This is the time window for alert checks. The frequency of alert checks is calculated as a period divided by three. For example, if you select 6 hours, alert checks are made every two hours. This displays under the Runs every field.
  • Throttle -  When enabled, if the alert is triggered, the time entered in the throttle is the time period the alert will not trigger again. For example, if you select 600 seconds and you get an alert, you will not get the same alert until at least 10 minutes has passed.

5. Notification Integration - This selects how you will get your alert notifications. You can select a different integration from the dropdown, or click Create to create a new integration. Learn how to create an integration here.

6. Click Submit.