Set up a Slack Webhook integration

Created:
March 13, 2023
Updated:
April 12, 2024

Setting up an integration between FireTail and Slack enables you to connect alert and incident notifications to Slack. When you create an alert or incident you will be able to select the Slack Webhook integration you have created as the method of receiving notifications. To set up a Slack Webhook integration, you first need to create a channel in Slack or use an existing one, this is the channel the notifications are sent to.  Information on how to create a channel in Slack can be found in the Slack help center.

When the channel is created, you can set up the integration.

1. Navigate to Integrations in the FireTail platform. Select the Create integration tab.

2. Click Slack Webhook.

3. Select the Slack channel from the dropdown.

4. Click Allow.

A test message is instantly sent to the Slack channel.

When the connection with Slack has been set up you can make any required edits to the integartion, you can:

  • Change the integration name.
  • Click Change Connection to change the Slack channel the notifications are sent to.
  • Edit the Slack payload if required. This is the information that is populated in the Slack notification when an alert is triggered. For a list of all tokens, go to Dynamic variables. Learn how to Customize notifications.
  • Click Submit.

The integration is created and listed under the existing integrations tab You can now select this integration as a notification method when you create an alert or create an incident.